I find this information (listening skills) to be beneficial in all aspects of life: business, families, friends and other social activities. Great training! Tools I can quickly use and implement!
Janna is like the Energizer Bunny. She charges you up and helps you keep going and going. She is a very perceptive, caring and knowledgeable presenter and coach.
I enjoyed Janna’s enthusiasm for the subject matter and the way she applied her life experiences to the discussions.
Janna was great! She knew her subject (conflict resolution) extremely well and presented it clearly and informatively with energy and with a great sense of humor.
I never thought of conflict quite like that. Real life stories help draw the correlation to the points being highlighted.